Support

Daily searches about once a day, Weekly ones about once a week. Your phone decides the exact time based on battery, network and how you use it, so a check can be a few hours late. When you open the app, any searches that are due are checked straight away.

Check that notifications are on for Article Pulse in your phone's settings. Some Android phones (Samsung, Xiaomi, Huawei and others) pause apps in the background to save battery, which can delay checks. If you need them on time, you can let Article Pulse run in the background: on Samsung, Settings → Apps → Article Pulse → Battery → Unrestricted. On iPhone and iPad, iOS chooses when to run checks – often while the device is charging.

Searches still run during quiet hours, but notifications wait until quiet hours end. On some Android phones they can arrive a little later, with the next background check.

Open Settings → Subscription → See Pro → Restore purchases, signed in to the same Apple ID or Google account you subscribed with.

Subscriptions are managed by Apple or Google. In the app, use Settings → Subscription → Manage subscription, or go to your App Store or Google Play account's subscriptions. Cancel at least 24 hours before the end of a period to stop the next renewal.

Nothing is deleted. The app goes back to the free features; extra searches stay and can still be run by hand.

Refunds are handled by the store you paid through: Apple or Google Play.

On the old phone: Settings → Backup & Restore → Export backup, and save the file somewhere you can reach from the new phone (for example iCloud Drive, Google Drive or email). On the new phone: Import backup. API keys (NCBI, Zotero) aren't included for security – enter them again after restoring.

No. Your searches, articles, notes and settings stay on your device. There's no account. See the Privacy Policy.

In Settings → Integrations → LibKey, search for and choose your institution. Articles then show whether your library gives you access. This uses your library's own subscriptions and login. Free, open-access versions are found for everyone.

Create an API key at zotero.org/settings/keys with "Allow library access" and "Allow write access" (and "Allow notes access" to include your notes). Then enter the key and your numeric User ID (shown on the same page) in Settings → Integrations → Zotero.

It's optional. PubMed allows more requests per second with a free key, which can make large searches faster. You can create one in your NCBI account settings and add it in the app's settings.